Privacy Policy for B.L.K Max

Effective Date: 10/03/2025

At B.L.K Max, we are committed to protecting the privacy of our clients and their pets. This Privacy Policy outlines how we collect, use, store, and protect your personal information.

1. Information We Collect

We may collect the following types of personal and pet-related information:

• Personal Information: Name, address, phone number, email, payment details, and emergency contact information.

• Pet Information: Name, breed, age, medical history, vaccination records, and treatment details.

• Payment Information: Credit/debit card details or other payment-related data (handled securely).

• Online Data: If you visit our website, we may collect cookies, IP addresses, and browsing behavior for analytical purposes.

2. How We Use Your Information

We use your information for the following purposes:

• To schedule and manage appointments.

• To provide veterinary care and treatment.

• To process payments and invoices.

• To contact you for appointment reminders, follow-ups, or health alerts related to your pet.

• To improve our services and customer experience.

• To comply with legal and regulatory requirements.

3. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. However, we may share information with:

• Veterinary specialists or referral clinics if further treatment is required.

• Pet insurance providers (with your consent) for claims processing.

• Government agencies or legal authorities if required by law or in case of public health concerns.

4. Data Security

We implement strict security measures to protect your information from unauthorized access, misuse, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Retention of Data

We retain your personal and pet information for as long as necessary to fulfill medical, legal, and operational purposes. You may request data deletion, subject to legal and professional record-keeping requirements.

6. Your Rights & Choices

You have the right to:

• Access, update, or correct your personal information.

• Request a copy of your records.

• Opt-out of marketing communications.

• Withdraw consent for data processing, where applicable.

7. Cookies & Online Tracking (If Applicable)

Our website may use cookies to enhance your browsing experience. You can modify your browser settings to disable cookies, though this may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

10. Contact Us

For questions or concerns about this Privacy Policy, you can contact us at:

B.L.K Max
Pusa Rd, Radha Soami Satsang, Rajinder Nagar, New Delhi, Delhi, 110005
011 3040 3040
blk-max@gmail.com

By using our services, you agree to the terms of this Privacy Policy.